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Ticketing notice

Only tickets purchased on this site are valid for entry. Be aware of ticketing scams and learn how to avoid them.

Please read carefully before reserving your ticket

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  • Please reserve tickets, including for guests and infants, online in advance. Reservations are available 30 days before your visit.
  • Your tickets will be emailed, along with information about preparing for your visit, parking and getting to the zoo, zoo amenities, admission terms and conditions and more. 
  • Tickets are not refundable, and we cannot change any dates or times. 
  • Do you qualify for discounted or reciprocal admission? Check here
  • Find answers to common questions about your tickets, your upcoming visit, membership and more in our Help Center.  
  • All ticket sales are final and may not be resold.
  • No exchanges or refunds for any reason, including inclement weather, excessive heat, or rain.
  • The zoo gates close 30 minutes after the last ticket entry time, and the zoo grounds close 90 minutes after the last ticket entry time. Entry is not permitted after the gates close. Today's hours and last entry times are listed at the top of this page.
  • Zoo events are separately ticketed; admission is not included with a daytime admission ticket. All visitors must exit the zoo at the daytime closing time even if they have a same-night ticket for a zoo event. Ticketholders may re-enter when the event opens to the public.
  • Most animals are not on view during ZooLights.